Returns & Exchanges
At Farm Girl, we stand behind the quality of our farm-fresh products and want you to be completely satisfied with every bite. If your order arrives damaged or doesn't meet our freshness standards, our dedicated support team is here to make it right.
Contact Support
Email our team within 48 hours of receiving your delivery, including your order number and any relevant photos of the items in question.
Quality Assessment
Our quality control experts will review your request to ensure we address any issues with our harvest or shipping procedures immediately.
Resolution Selection
Once approved, you can choose between a full refund to your original payment method or a replacement shipment sent via priority mail.
Processing
Refunds are processed within 3-5 business days, while replacement orders are dispatched during our next daily harvest cycle to ensure maximum freshness.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing